roundtables

Feedback and clarity on the most successful digital customer experiences in our industry; including examination of entire policy sales and renewal processes
Tactics to stop bouncing customers to multiple channels and convert them quickly and efficiently
Conversion rate improvement for customers and prospective customers journeying through user-channels
Customer feedback on what is working and why
Multichannel approaches to onboard and serve different customer demographics
Automation and insurtech success stories that have drastically improved operational costs and company bottom line

Senior insurance executives discussed the latest challenges and solutions when it comes to legacy integration. Legacy myths were dispelled as we heard fresh and innovative approaches to this long-standing and ubiquitous problem
The group had digital transformation and enterprise architecture backgrounds and were representing major European insurers
An important theme was how to bypass complex, costly technology layers by integrating directly to core systems
The team uncovered practical examples of how to rapidly execute and deploy a new means of legacy resolution unburdened by typical issues

Key perspectives on life insurance utilizing AI
In-force data unlocking for new revenues and unprecedented opportunities.
Defining a clear data and technology plan of action
Latest industry insight on what is working, and crucially how insurers are making huge improvements, at a speed and scale unseen before now
Practical ideas to improve top line growth
Improving predictability and increasing lifetime value
Generating up-sell and cross-sell revenues with incremental changes
Optimizing distribution and product strategy

roundtable deep-dives